HealthKarma Terms & Conditions

Effective Date:

Welcome to HealthKarma. By downloading, accessing, or using our healthcare and wellness mobile application, you agree to be bound by the following Terms & Conditions (T&Cs). Please read them carefully before using the app. If you do not agree with these terms, you should not use the app.

  1. Use of the Application
    1. Eligibility: You must be at least 18 years old to use HealthKarma. By using the app, you confirm that you meet this requirement.
    2. Personal Account: You are required to create an account to use certain features of the app. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. You agree to notify us immediately of any unauthorized access or use of your account.
    3. Health Services: HealthKarma provides access to healthcare consultations, wellness guidance, and telehealth services. These services are delivered by qualified and licensed healthcare professionals. HealthKarma is not a substitute for emergency medical care. If you are experiencing a medical emergency, please contact your local emergency services immediately.
    4. License: HealthKarma grants you a limited, non-exclusive, non-transferable, and revocable license to use the app solely for personal, non-commercial purposes. You agree not to modify, distribute, sell, or lease any part of the app.
  2. Medical Advice Disclaimer
    1. No Emergency Services: The telehealth services provided through the app are not for emergency use. If you require urgent or emergency medical care, please contact emergency services.
    2. No Warranty for Medical Advice: Any health-related information provided through the app is intended for informational purposes only and should not be considered medical advice. Always consult a qualified healthcare provider for advice, diagnosis, or treatment.
    3. Healthcare Provider Responsibility: All healthcare services made available through the app are provided by independent healthcare professionals. HealthKarma is not responsible for the quality or accuracy of the healthcare provided. The healthcare provider is solely responsible for all healthcare-related decisions and treatment.
  3. User Responsibilities
    1. Accuracy of Information: You agree to provide accurate, complete, and up-to-date information when registering for an account and during the use of the app. Misrepresentation of your identity or health status may affect the quality of services provided.
    2. Compliance with Laws: You agree to use the app in compliance with all applicable laws, rules, and regulations, including those relating to telemedicine and healthcare services.
    3. Prohibited Activities:
      • Use the app for any illegal or unauthorized purpose.
      • Attempt to gain unauthorized access to the app, server, or networks.
      • Submit false, misleading, or inappropriate content through the app.
  4. Fees and Payment
    1. Fees: Some services provided through the app may require payment. By using paid services, you agree to pay the applicable fees, which may include consultation fees, subscription charges, or other fees related to healthcare services.
    2. Payment Methods: We accept various forms of payment, including credit cards and insurance. You agree to provide accurate and valid payment information. Failure to provide payment may result in termination of services.
    3. Insurance Claims: If applicable, you authorize us to submit insurance claims on your behalf. You are responsible for any co-payments, deductibles, or out-of-pocket expenses.
  5. Intellectual Property Rights
    1. Ownership: All content and materials provided through the app, including but not limited to text, graphics, logos, and software, are the property of HealthKarma or its licensors and are protected by copyright, trademark, and other intellectual property laws.
    2. License to Use Feedback: Any feedback, suggestions, or ideas you submit through the app become the property of HealthKarma without any obligation to compensate you.
  6. Privacy Policy: Your use of the app is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the app, you agree to the terms of the Privacy Policy.
  7. Termination
    1. Termination by You: You may terminate your account at any time by contacting us or deleting your account through the app.
    2. Termination by Us: We may suspend or terminate your access to the app for any reason, including violation of these Terms & Conditions or other applicable policies.
    3. Effect of Termination: Upon termination, your right to use the app will immediately cease. Any data or content associated with your account may no longer be accessible, but we may retain certain data as required by law or for legitimate business purposes.
  8. Limitation of Liability
    1. No Warranty: HealthKarma is provided on an "as is" and "as available" basis. We make no warranties, either express or implied, about the app’s accuracy, reliability, or availability.
    2. Limitation of Liability: To the maximum extent permitted by law, HealthKarma shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use or inability to use the app, including but not limited to loss of data, personal injury, or wrongful death.
  9. Indemnification: You agree to indemnify and hold HealthKarma and its affiliates, officers, directors, employees, and agents harmless from any claims, losses, damages, liabilities, and expenses, including attorney fees, arising from your use of the app or violation of these Terms & Conditions.
  10. Governing Law: These Terms & Conditions are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of laws principles.
  11. Dispute Resolution: In the event of any dispute arising from or related to your use of the app, you agree to first attempt to resolve the dispute informally by contacting us. If informal resolution fails, the dispute shall be resolved by binding arbitration in accordance with the rules of [Arbitration Institution].
  12. Changes to These Terms & Conditions: We may update these Terms & Conditions periodically. Any changes will be posted within the app and will take effect immediately. By continuing to use the app, you agree to be bound by the revised terms.
  13. Contact Information: If you have any questions or concerns regarding these Terms & Conditions, please contact us at Email: healthkarma.ai@gmail.com